Frequently Asked Questions
Can you enhance the quality of the tapes?
We will do our best to make the highest quality conversion, but it will match the quality of the original video tape. There are many environmental factors that can affect the quality of the tapes, for example, hot, humid environment increases the deterioration of the tapes. Please check your tapes for dust, damage, etc. before pickup.
How long will it take?
Turnaround time will depend on the number of tapes you need converted, but usually 5-7 days. If you need it sooner, we offer rush service for an additional cost – please contact us for details.
What forms of payment do you accept?
We accept PayPal, Zelle, CashApp, Cash or Check